Customer Reviews

Customer Reviews

I contacted Chris through an ad off the web. I was in Northern California, Chris in Southern California but he had the car that I was looking for. Chris and I talked via email for a few days and I felt comfortable quickly with the product and the transaction. Without any security deposit, Chis put me first in line even though there was another interested buyer. I made arrangements to fly down, purchase the car then drive it back north. Chris would pick me up at the airport. (their business location is 10 min. from the airport), sign the papers and I'm off. The plan worked perfectly even though a lot could have gone wrong. Chris was fantastic to work with. Super honest and represented the car perfectly. No bad surprises after flying down. This was one of the smoothest transactions for a vehicle that I've done, even remotely. I would highly recommend Chris and Top Gear Auto Traders and we plan on being a repeat buyer the the future. Thanks again Chris.

Customer: Michael Grant
Date: 2020-07-05

I had an amazing experience at Top Gear Auto Traders with Chris & Dennis. I totalled my S500 in an accident & wanted to purchase a used 2007 S550. I searched online & sent a message. Chris responded promptly & arranged a time for me to test drive the vehicle. It was exactly how he described it & it was totally clean & spotless inside & out with the original MBZ booklets. Chris always responded to my text & calls instantly and answered all my questions clearly. He is very professional yet he is like your next door neighbor. He is easy to talk to & he listens patiently with your concerns. Before I went to pick up the car, he had all paperwork ready for me to sign & it only took a few minutes to drive back home. I love the car. I feel so lucky to own it as the price was very reasonable & it feels like a brand new car. If you are like me who never purchased a used vehicle & heard all horror stories of owning one, be at peace with this company. They even replaced tires that I didn't ask for & I realized that they even filled the tank that will last me a week. Thank you Chris for your awesome service. Now, you are our family auto dealer for life! I wish you the very best with your company. I know you will be very successful!!!

Customer: juliette lee
Date: 2020-06-03

Great buying experience! Chris was up front throughout the whole process and very accommodating. Happy with my purchase and would definitely return for a future purchase.

Customer: David Brown
Date: 2020-06-01

This is the second car I have purchased through Dennis and Chris. They are are epitome of trustworthy and they will help you find the right car and walk you through the process from beginning to end. The first car I purchased from Dennis wasn’t my first choice, but he really listened to my needs and directed me to a car that was more practical for me. This is why I will never purchase cR from anyone else. Thank you Dennis and Chris!

Customer: Maureen Wille
Date: 2020-05-10

Working with Chris was by far the most pleasant car buying experience I've had. I found the exact model I wanted online (BMW X3) and called to make an appointment. Scheduling was easy and he worked to accommodate my schedule. Chris got me started on a test drive right away. The car looked and worked great. I noticed it pulled to the right but Chris made it right with no hassle. The purchase process went smoothly. Chris was honest and upfront about the condition and any repairs on the vehicle, pricing and fees, and answered all my questions. I absolutely recommend working with Top Gear Auto Traders!

Customer: Justin L
Date: 2020-05-07

My wife’s car was totaled by an unlicensed driver with no insurance recently so we were in the market unexpectedly for a replacement vehicle. We found a used Audi Q7 at Top Gear online for a great price with all the features we wanted and more. I expected it to be sold already but sent an inquiry just in case. I received a reply from Chris at Top Gear the following morning that the car was still available. Chris invited us to test drive the car and also allowed us to take the car to our own mechanic for an independent inspection. He was very patient, kind, and transparent through the entire process and made it the best possible car buying experience we have ever had! He was always available to take a call or respond to a question we had and has also made himself available to answer some technical questions since we purchased the car last week. We could not be happier and would not hesitate to buy another car from Chris and Top Gear! If you are looking for a quality used vehicle, we highly recommend Top Gear!!

Customer: Matthew August
Date: 2020-04-26

I couldn't be happier with the entire process of buying a car with these guys. Both Chris and Dennis were top-notch from beginning to end. Price was fair, car history was transparent - I'd like to drive this car for a long time but I know where I'd like to come back to when it's time for another one. 5/5.

Customer: Baron Damm
Date: 2020-03-23

Chris was extremely helpful and professional. He was very quick and efficient. I would absolutely recommend him to anyone who is looking for an honest guy to sell you a good car.

Customer: Kelly Chan
Date: 2020-03-09

I bought a 2014 C350 from Chris at Top Gear this past weekend. I’ve bought quite a few vehicles over the years, and working with Top Gear was the fastest and easiest car buying experience I’ve ever had! The car was in absolutely beautiful condition. Chris had all the paperwork ready to go when I arrived to pick up the car. Top Gear is not just another average independent dealer, they are truly wonderful!

Customer: Evan Sullivan
Date: 2020-02-17

I want to thank Chris for making my car selection and purchase so smooth and comfortable. Chris provided me with all the details about the car, plus the car fax. In addition, he helped me get financed. I would highly recommend Chris and Top Gear Auto Traders .

Customer: Floyd Kaylor
Date: 2020-02-03

Always nice to meet a quality individual period. Chris and Dennis both fit that description and were very easy to work with in getting the car that I wanted. Easy to deal with a clear in communications and expectations. I highly recommend them for your car purchasing needs.

Customer: Howard Hull
Date: 2019-12-15

The Top Gear OC team made the car buying process easy. With a transparent, disarming process, they were *great* to do business with. Will look to them for all our future auto needs!

Customer: Jason Evers
Date: 2019-12-15

First, let me say I have been around the world as a military serviceman and here in the state of California and many times you come across individuals which just give you a sense of a “typical car salesman trying to make money off of me”. These folks however are genuine and forthright on their selling of their vehicles to you and if you’re like myself I love folks that give me the sense of transparency-open talk with no leaning on you to purchase the vehicle. Their demeanor was professional and they “ listen to you”. It is very rare to encounter people so nice and have integrity and a value of their “word” when given on certain aspects of details involved. We will continue our business with ya’ll at Top Gear Auto Traders for another Mercedes Benz and I am hopeful that more individuals within my field of providing service to the community i,e., police, military, firefighters, attorneys find the same satisfaction as my family has encountered with Chris and his office partner “Dennis”. God bless ya’ll at Top Gear Auto Traders.

Customer: Arnold Valdez
Date: 2019-11-27

I truly love Chris and Dennis! They went above and beyond to get me into the car of my dreams. They were so patient when dealing with my finance company which started with several hours and became several days but they remained professional and understanding. Knowing that I really needed this suv for my wheelchair and an upcoming interstate move, Chris kept his promise not to sell my car to anyone else. I can honestly say that I have never met anyone at any dealership who is as trustworthy as they are. I am so grateful and excited to be in my new car. I really wish I could take these wonderful guys with me! If you are looking to buy a vehicle, please check them out first, you will be so happy you did.

Customer: Traceyjayne Ife
Date: 2019-11-16

Great people, these days it's hard to find someone who sells cars, to be trustworthy, they don't push you like others, no phone calls every hour, you see what you like and they give you the best deal possible. Give them a try, you might come home with a nice car like I did! Aloha Ray, Newport Beach, CA

Customer: Aloha Ray
Date: 2019-10-16

Chris made it so easy to buy my car. From jumping through unexpected hoops to being patient, I was thoroughly impressed with the professionalism & customer service I was provided. Top Gear Auto Traders are the first car sales people that I stay in touch with, ask for car maintenance referrals from, and recommend them to anyone who asks. This is how car buying should be.

Customer: Kara Duffy
Date: 2019-09-04

Got the quality in used car I was looking for. Great car condition! Superb service from both Chris and Dennis!

Customer: Deo Tolentino
Date: 2019-09-02

We purchased a Mercedes E350 in July in excellent condition after our first Mercedes was totalled by a hit and run driver. Excellent service and communication. It was the least stressful car buying experience we've ever had. We will definitely purchase our next car from Top Gear. If you are looking for a great Used Mercedes, BMW or similar, call Chris or Dennis. They are the best! Thanks again, gentleman!

Date: 2019-08-07

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