Always nice to meet a quality individual period. Chris and Dennis both fit that description and were very easy to work with in getting the car that I wanted. Easy to deal with a clear in communications and expectations. I highly recommend them for your car purchasing needs.
The Top Gear OC team made the car buying process easy. With a transparent, disarming process, they were *great* to do business with. Will look to them for all our future auto needs!
First, let me say I have been around the world as a military serviceman and here in the state of California and many times you come across individuals which just give you a sense of a “typical car salesman trying to make money off of me”. These folks however are genuine and forthright on their selling of their vehicles to you and if you’re like myself I love folks that give me the sense of transparency-open talk with no leaning on you to purchase the vehicle. Their demeanor was professional and they “ listen to you”. It is very rare to encounter people so nice and have integrity and a value of their “word” when given on certain aspects of details involved. We will continue our business with ya’ll at Top Gear Auto Traders for another Mercedes Benz and I am hopeful that more individuals within my field of providing service to the community i,e., police, military, firefighters, attorneys find the same satisfaction as my family has encountered with Chris and his office partner “Dennis”. God bless ya’ll at Top Gear Auto Traders.
I truly love Chris and Dennis! They went above and beyond to get me into the car of my dreams. They were so patient when dealing with my finance company which started with several hours and became several days but they remained professional and understanding. Knowing that I really needed this suv for my wheelchair and an upcoming interstate move, Chris kept his promise not to sell my car to anyone else. I can honestly say that I have never met anyone at any dealership who is as trustworthy as they are. I am so grateful and excited to be in my new car.
I really wish I could take these wonderful guys with me! If you are looking to buy a vehicle, please check them out first, you will be so happy you did.
Great people, these days it's hard to find someone who sells cars, to be trustworthy, they don't push you like others, no phone calls every hour, you see what you like and they give you the best deal possible. Give them a try, you might come home with a nice car like I did! Aloha Ray, Newport Beach, CA
Chris made it so easy to buy my car. From jumping through unexpected hoops to being patient, I was thoroughly impressed with the professionalism & customer service I was provided. Top Gear Auto Traders are the first car sales people that I stay in touch with, ask for car maintenance referrals from, and recommend them to anyone who asks. This is how car buying should be.
We purchased a Mercedes E350 in July in excellent condition after our first Mercedes was totalled by a hit and run driver. Excellent service and communication. It was the least stressful car buying experience we've ever had. We will definitely purchase our next car from Top Gear. If you are looking for a great Used Mercedes, BMW or similar, call Chris or Dennis. They are the best! Thanks again, gentleman!
Absolutely love the quality of vehicles they carry! Excellent customer service. If you are looking to purchase a luxury vehicle do yourself a favor and pay them a visit. They give you quality time and answer all questions. They truly want to make sure you are above satisfied. We bought a Mercedes from them and I am in love with this vehicle. We will definitely be back when we choose to purchase another car.
Chris and team were incredibly nice, helpful, patient, and knowledgable. Ultimately found me the perfect car, at a fair price and without the hassle of a traditional big box dealership. The process was super quick and easy too. Would use them again and recommend without hesitation. Thank you Top Gear!
One Hell of a professional experience in buying my car from these guys in May 2019. Attention to detail was superb and Chris made each step easy. My car was sadly rear-ended and subsequently written off in July 2019. The first person I called was Chris and I asked him to step me through the insurance process that i was about to enter in to. He provided valuable guidance as well as current valuations my (wrecked) car to me that i will present to the insurance company this week. I also asked him if he could look out far a car for me.... and hey presto.... i will be test driving a vehicle this week!! I completely recommend this company